[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” admin_label=”hero” _builder_version=”4.27.6″ background_color=”#f9f5f1″ custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”0px|50px|0px|50px|false|true” custom_padding_tablet=”|40px||40px|false|true” custom_padding_phone=”|30px||30px|false|true” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.27.6″ background_enable_image=”off” background_position=”bottom_center” background_repeat=”repeat” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.6″ _module_preset=”default” background_color=”#0F4D55″ custom_padding=”22vh|5%|22vh|5%|true|true” custom_padding_tablet=”3vh|5%|6vh|5%|false|true” custom_padding_phone=”3vh||5vh||false|true” custom_padding_last_edited=”on|tablet” global_colors_info=”{}”][et_pb_text module_class=”anim-on-scroll-1″ _builder_version=”4.27.6″ _module_preset=”default” header_text_color=”#FFFFFF” header_font_size=”60px” header_line_height=”0.9em” custom_margin=”||10px||false|false” header_font_size_tablet=”58px” header_font_size_phone=”40px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_text module_class=”anim-on-scroll-2″ _builder_version=”4.27.6″ _module_preset=”default” text_text_color=”#FFFFFF” text_font_size=”20px” custom_margin=”||||false|false” global_colors_info=”{}”]<\/p>\n
Here you will find a selection of answers to frequently asked questions, designed to give you a clear and straightforward understanding of the Vitii world.<\/p>\n
These points provide an initial overview.
We are, of course, at your disposal to discuss each point in greater detail and assist you in your deliberations.<\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.6″ background_image=”https:\/\/www.vitii-pool.com\/wp-content\/uploads\/2026\/03\/vitii-Une-nouvelle-generation-de-piscine-naturelle-saine-pour-le-corps-et-biominerale-31.webp” background_position=”bottom_center” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_divider show_divider=”off” _builder_version=”4.27.5″ _module_preset=”default” height=”20px” height_tablet=”40vh” height_phone=”30vh” height_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” admin_label=”FAQ” _builder_version=”4.27.6″ _module_preset=”default” background_enable_color=”off” background_image=”https:\/\/www.vitii-pool.com\/wp-content\/uploads\/\/2026\/03\/icon-vitii-beige-10op.svg” background_size=”custom” background_image_width=”50%” background_position=”top_left” background_horizontal_offset=”-25%” background_vertical_offset=”10%” custom_padding=”80px|50px|0px|50px|false|true” custom_padding_tablet=”50px|40px|0px|40px|false|true” custom_padding_phone=”40px|0px|0px|0px|false|true” global_colors_info=”{}”][et_pb_row column_structure=”1_3,2_3″ use_custom_gutter=”on” make_equal=”on” custom_padding_last_edited=”on|phone” _builder_version=”4.27.6″ _module_preset=”default” background_image=”https:\/\/www.vitii-pool.com\/wp-content\/uploads\/\/2026\/03\/icon-vitii-beige-10op.svg” background_size=”custom” background_image_width=”100%” background_position=”bottom_center” background_vertical_offset=”-30%” width=”100%” module_alignment=”center” custom_margin=”0px|0px|0px|0px|false|false” custom_margin_tablet=”0px|0px|0px|0px|false|false” custom_margin_phone=”0px|0px|0px|0px|false|false” custom_margin_last_edited=”on|desktop” custom_padding=”0px||80px||false|false” custom_padding_tablet=”0px|40px|50px|40px|false|true” custom_padding_phone=”0px|40px|40px|40px|false|true” background_last_edited=”on|tablet” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.6″ _module_preset=”default” custom_padding=”||||true|false” custom_padding_tablet=”||||true|false” custom_padding_phone=”||||true|false” custom_padding_last_edited=”on|desktop” global_colors_info=”{}”][et_pb_button button_url=”#comprendre” button_text=”Understanding Vitii filtration” _builder_version=”4.27.6″ _module_preset=”default” custom_button=”on” button_text_size=”20px” button_text_color=”#26413D” button_bg_color=”RGBA(255,255,255,0)” button_border_radius=”0px” button_font=”||||||||” button_icon=”||fa||900″ button_icon_color=”#009198″ button_on_hover=”off” custom_margin=”||10px||false|false” custom_padding=”0px|0px|0px|0px|true|true” custom_css_free_form=”selector{|| width:100%;||}||selector.et_pb_button::after{|| right:0;||}||selector.et_pb_button:hover{|| font-weight:600;||}” global_colors_info=”{}”][\/et_pb_button][et_pb_button button_url=”#sante” button_text=”Health, comfort, sustainability” _builder_version=”4.27.6″ _module_preset=”default” custom_button=”on” button_text_size=”20px” button_text_color=”#26413D” button_bg_color=”RGBA(255,255,255,0)” button_border_radius=”0px” button_font=”||||||||” button_icon=”||fa||900″ button_icon_color=”#009198″ button_on_hover=”off” custom_margin=”||10px||false|false” custom_padding=”0px|0px|0px|0px|true|true” custom_css_free_form=”selector{|| width:100%;||}||selector.et_pb_button::after{|| right:0;||}||selector.et_pb_button:hover{|| font-weight:600;||}” global_colors_info=”{}”][\/et_pb_button][et_pb_button button_url=”#entretien” button_text=”Maintenance, ease of use” _builder_version=”4.27.6″ _module_preset=”default” custom_button=”on” button_text_size=”20px” button_text_color=”#26413D” button_bg_color=”RGBA(255,255,255,0)” button_border_radius=”0px” button_font=”||||||||” button_icon=”||fa||900″ button_icon_color=”#009198″ button_on_hover=”off” custom_margin=”||10px||false|false” custom_padding=”0px|0px|0px|0px|true|true” custom_css_free_form=”selector{|| width:100%;||}||selector.et_pb_button::after{|| right:0;||}||selector.et_pb_button:hover{|| font-weight:600;||}” global_colors_info=”{}”][\/et_pb_button][et_pb_button button_url=”#installation” button_text=”Installation, support” _builder_version=”4.27.6″ _module_preset=”default” custom_button=”on” button_text_size=”20px” button_text_color=”#26413D” button_bg_color=”RGBA(255,255,255,0)” button_border_radius=”0px” button_font=”||||||||” button_icon=”||fa||900″ button_icon_color=”#009198″ button_on_hover=”off” custom_margin=”||10px||false|false” custom_padding=”0px|0px|0px|0px|true|true” custom_css_free_form=”selector{|| width:100%;||}||selector.et_pb_button::after{|| right:0;||}||selector.et_pb_button:hover{|| font-weight:600;||}” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.27.6″ _module_preset=”default” background_enable_image=”off” custom_padding=”||||false|false” custom_padding_tablet=”||||false|false” custom_padding_phone=”||||false|false” custom_padding_last_edited=”on|desktop” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”][et_pb_blurb title=”Understanding Vitii filtration” image=”https:\/\/www.vitii-pool.com\/wp-content\/uploads\/\/2026\/03\/comprendre-vitii.svg” icon_placement=”left” image_icon_width=”53px” content_max_width=”100%” icon_placement_tablet=”left” icon_placement_phone=”top” icon_placement_last_edited=”on|phone” image_icon_width_tablet=”53px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|tablet” module_id=”comprendre” _builder_version=”4.27.6″ _module_preset=”default” header_level=”h2″ header_font_size=”40px” header_line_height=”1.3em” header_font_size_tablet=”35px” header_font_size_phone=”28px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_blurb][et_pb_accordion open_toggle_text_color=”#26413D” open_toggle_background_color=”#e0ebe9″ closed_toggle_background_color=”rgba(249,245,241,0.6)” toggle_icon=”"||divi||400″ icon_color=”#009198″ use_icon_font_size=”on” _builder_version=”4.27.6″ _module_preset=”default” toggle_text_color=”#26413D” toggle_level=”h2″ toggle_font=”–et_global_body_font|700|||||||” toggle_font_size=”20px” body_text_align=”left” body_text_color=”#26413D” text_orientation=”left” custom_css_free_form=”selector.et_pb_accordion .et_pb_accordion_item.et_pb_toggle_open {|| border-color: #E0EBE9;||}” custom_css_toggle=”margin-bottom:20px !important;” custom_css_toggle_icon=”border:1px solid #B1B1B1;||border-radius:50px;||padding : 10px;||top:0px;” border_color_all=”#b1b1b1″ global_colors_info=”{}”][et_pb_accordion_item title=”What is a biomineral pool?” open=”on” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
A biomineral pool is a pool in which the water is treated naturally, without the use of chlorine or harsh chemical disinfectants.<\/p>\n
With Vitii, water balance is achieved through a combination of biological filtration, UV treatment and natural minerals, ensuring a healthy, gentle and comfortable swimming experience.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”How does it differ from a traditional chlorine swimming pool?” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
Unlike conventional chlorine treatments, Vitii does not aim to over-disinfect the water.<\/p>\n
The system works continuously and thoroughly to maintain a natural balance, leaving no odour, no irritation and no chemical residues.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Does the Vitii pool really work without chlorine or chemicals?” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]Yes.
\nAll our Vitii systems operate without chlorine, salt or harsh chemicals. The treatment relies exclusively on natural minerals, beneficial microorganisms and UV purification.[\/et_pb_accordion_item][et_pb_accordion_item title=”How long has this technology been around?” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
Vitii\u2019s biomineral technology is based on more than 20 years of research and expertise.<\/p>\n
It is now installed in several hundred swimming pools across Europe, in both private homes and public facilities.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Why carry out water testing?” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
The system\u2019s proper functioning depends on the activity of microorganisms, which thrive under specific conditions.<\/p>\n
Over time, certain parameters may change. Regular checks help to ensure the system remains optimally balanced and continues to perform effectively. <\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Can my children go swimming after I've added the products?” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]All Vitii products are safe, as they consist solely of minerals or Class 1 bacteria. [\/et_pb_accordion_item][et_pb_accordion_item title=”Can you swim immediately after a Vitii pool has been installed? ” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
As soon as your Vitii pool is up and running, you can enjoy swimming with complete peace of mind.<\/p>\n
The body then gradually reaches a state of equilibrium within 3 to 6 weeks, without causing you any discomfort.<\/p>\n
[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_blurb title=”Health, comfort, sustainability” image=”https:\/\/www.vitii-pool.com\/wp-content\/uploads\/\/2026\/03\/sante.svg” icon_placement=”left” image_icon_width=”53px” content_max_width=”100%” icon_placement_tablet=”left” icon_placement_phone=”top” icon_placement_last_edited=”on|phone” image_icon_width_tablet=”53px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|tablet” admin_label=”R\u00e9sum\u00e9” module_id=”sante” _builder_version=”4.27.6″ _module_preset=”default” header_level=”h2″ header_font_size=”40px” header_line_height=”1.3em” header_font_size_tablet=”35px” header_font_size_phone=”28px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_blurb][et_pb_accordion open_toggle_text_color=”#26413D” open_toggle_background_color=”#e0ebe9″ closed_toggle_background_color=”rgba(249,245,241,0.6)” toggle_icon=”"||divi||400″ icon_color=”#009198″ use_icon_font_size=”on” _builder_version=”4.27.6″ _module_preset=”default” toggle_text_color=”#26413D” toggle_level=”h2″ toggle_font=”–et_global_body_font|700|||||||” toggle_font_size=”20px” body_text_align=”left” body_text_color=”#26413D” text_orientation=”left” custom_css_free_form=”selector.et_pb_accordion .et_pb_accordion_item.et_pb_toggle_open {|| border-color: #E0EBE9;||}” custom_css_toggle=”margin-bottom:20px !important;” custom_css_toggle_icon=”border:1px solid #B1B1B1;||border-radius:50px;||padding : 10px;||top:0px;” border_color_all=”#b1b1b1″ global_colors_info=”{}”][et_pb_accordion_item title=”Is Vitii water suitable for sensitive skin and children?” open=”on” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]Yes.
\nThe absence of chlorine and irritants makes the water particularly gentle, making it ideal for sensitive skin, children and those prone to irritation.[\/et_pb_accordion_item][et_pb_accordion_item title=”Is the Vitii pool recommended for people with allergies or asthma?” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]Yes.
\nVitii produces neither chloramine vapours nor irritating fumes. This makes it a particularly popular choice among people with sensitivities, asthma or respiratory conditions.[\/et_pb_accordion_item][et_pb_accordion_item title=”Can a Vitii swimming pool be heated?” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]Yes, absolutely.
\nVitii swimming pools are compatible with heating systems (heat pumps, heat exchangers, etc.). A stable, temperate water temperature actually promotes biological balance.[\/et_pb_accordion_item][et_pb_accordion_item title=”Is the Vitii solution environmentally friendly?” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]Yes.
\nVitii helps reduce water consumption (fewer flushes), eliminates the need for chemicals and allows the re-use of waste water for watering.
\nIt is a more environmentally friendly approach, without compromising on comfort.[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_blurb title=”Maintenance, ease of use” image=”https:\/\/www.vitii-pool.com\/wp-content\/uploads\/\/2026\/03\/entretien.svg” icon_placement=”left” image_icon_width=”53px” content_max_width=”100%” icon_placement_tablet=”left” icon_placement_phone=”top” icon_placement_last_edited=”on|phone” image_icon_width_tablet=”53px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|tablet” admin_label=”R\u00e9sum\u00e9” module_id=”entretien” _builder_version=”4.27.6″ _module_preset=”default” header_level=”h2″ header_font_size=”40px” header_line_height=”1.3em” header_font_size_tablet=”35px” header_font_size_phone=”28px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_blurb][et_pb_accordion open_toggle_text_color=”#26413D” open_toggle_background_color=”#e0ebe9″ closed_toggle_background_color=”rgba(249,245,241,0.6)” toggle_icon=”"||divi||400″ icon_color=”#009198″ use_icon_font_size=”on” _builder_version=”4.27.6″ _module_preset=”default” toggle_text_color=”#26413D” toggle_level=”h2″ toggle_font=”–et_global_body_font|700|||||||” toggle_font_size=”20px” body_text_align=”left” body_text_color=”#26413D” text_orientation=”left” custom_css_free_form=”selector.et_pb_accordion .et_pb_accordion_item.et_pb_toggle_open {|| border-color: #E0EBE9;||}” custom_css_toggle=”margin-bottom:20px !important;” custom_css_toggle_icon=”border:1px solid #B1B1B1;||border-radius:50px;||padding : 10px;||top:0px;” border_color_all=”#b1b1b1″ global_colors_info=”{}”][et_pb_accordion_item title=”Do you need any special skills to maintain a Vitii swimming pool?” open=”on” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]No specific technical skills are required.
\nVitii has been designed to be easy to use. The system automates the essentials and the app supports you in your day-to-day work.[\/et_pb_accordion_item][et_pb_accordion_item title=”Should I use a pool cleaner?” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]As with any swimming pool, it is advisable to\u2026
\nA thin biofilm may form on the walls. We recommend using a pool cleaner for optimal convenience.[\/et_pb_accordion_item][et_pb_accordion_item title=”How does Vitii prevent algae growth in the pond? ” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]Vitii is designed to prevent bacteria and microorganisms from developing in the pool.
\nThanks to its biological filtration system, microorganisms naturally colonise the filter \u2013 where they are beneficial \u2013 rather than the pool itself.
\nThis system helps to keep the water clear and balanced.[\/et_pb_accordion_item][et_pb_accordion_item title=”What is mineral balance?” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]Mineral balance refers to the correct proportion of minerals and carbonates present in the water.
\nThis balance helps prevent green water or algae, whilst ensuring the water remains clear and stable.[\/et_pb_accordion_item][et_pb_accordion_item title=”Are Vitii products safe?” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]Yes.
\nThey are made exclusively from natural minerals and Class 1 bacteria, posing no risk to users.[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_blurb title=”Installation, support” image=”https:\/\/www.vitii-pool.com\/wp-content\/uploads\/\/2026\/03\/installation.svg” icon_placement=”left” image_icon_width=”53px” content_max_width=”100%” icon_placement_tablet=”left” icon_placement_phone=”top” icon_placement_last_edited=”on|phone” image_icon_width_tablet=”53px” image_icon_width_phone=”40px” image_icon_width_last_edited=”on|tablet” admin_label=”R\u00e9sum\u00e9” module_id=”installation” _builder_version=”4.27.6″ _module_preset=”default” header_level=”h2″ header_font_size=”40px” header_line_height=”1.3em” header_font_size_tablet=”35px” header_font_size_phone=”28px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_blurb][et_pb_accordion open_toggle_text_color=”#26413D” open_toggle_background_color=”#e0ebe9″ closed_toggle_background_color=”rgba(249,245,241,0.6)” toggle_icon=”"||divi||400″ icon_color=”#009198″ use_icon_font_size=”on” _builder_version=”4.27.6″ _module_preset=”default” toggle_text_color=”#26413D” toggle_level=”h2″ toggle_font=”–et_global_body_font|700|||||||” toggle_font_size=”20px” body_text_align=”left” body_text_color=”#26413D” text_orientation=”left” custom_css_free_form=”selector.et_pb_accordion .et_pb_accordion_item.et_pb_toggle_open {|| border-color: #E0EBE9;||}” custom_css_toggle=”margin-bottom:20px !important;” custom_css_toggle_icon=”border:1px solid #B1B1B1;||border-radius:50px;||padding : 10px;||top:0px;” border_color_all=”#b1b1b1″ global_colors_info=”{}”][et_pb_accordion_item title=”Can Vitii be installed on an existing swimming pool?” open=”on” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]Yes.
\nVitii is ideal for renovation projects and can be installed to replace the existing filtration system. The Vitii RENO is perfect for this type of project. [\/et_pb_accordion_item][et_pb_accordion_item title=”Are there any volume restrictions?” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]Vitii is suitable for a wide range of pool sizes, for both private and communal pools. The Vitii Sense range is available in three standard sizes: 15, 25 and 35.
\nAn authorised Vitii professional will help you choose the right solution for your pool.[\/et_pb_accordion_item][et_pb_accordion_item title=”Is Vitii technology reliable in the long term?” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]Yes.
\nBy retaining the water in the pond, Vitii allows the biological balance to establish itself gradually. Once this balance is achieved, the system naturally becomes more stable: the water quality remains more consistent and the system operates more sustainably over time.[\/et_pb_accordion_item][et_pb_accordion_item title=”What guarantees does Vitii offer?” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]Vitii products are covered by the manufacturer\u2019s statutory warranties. [\/et_pb_accordion_item][et_pb_accordion_item title=”Can I visit a Vitii swimming pool near me?” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]In many cases, yes.
\nWe can put you in touch with an installer or a homeowner who has the necessary equipment, subject to availability.[\/et_pb_accordion_item][et_pb_accordion_item title=”Is it necessary to cover a Vitii swimming pool?” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]As with all swimming pools, it is preferable but not compulsory.
\nA roller shutter or cover is recommended to retain heat, minimise evaporation and protect the water.[\/et_pb_accordion_item][et_pb_accordion_item title=”Can Vitii water be used to water the garden?” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]Yes.
\nThe wastewater, which is naturally rich in minerals and free from chemicals, can be reused for watering the garden or vegetable patch. This approach is, in fact, consistent with Vitii\u2019s sustainable philosophy.[\/et_pb_accordion_item][et_pb_accordion_item title=”How do you winterise a Vitii swimming pool?” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]Winterising can be carried out either actively or passively, directly via the Vitii app.
\nTo ensure optimal performance, we recommend that you contact your pool specialist, who will be able to advise you based on the specific features of your system.[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_code _builder_version=”4.27.6″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]